buji's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how buji collects, uses, and protects your information.
Introduction and Scope
buji ("we", "our", or "platform") is an online casino and betting platform operated for users in Bangladesh. This privacy policy describes how we collect, store, process, and protect your personal information when you use our website buji.cam.
By creating an account on buji.cam or using this website, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
1 What Information We Collect
Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (linked to bKash, Nagad, Rocket, or Upay)
- National ID card or passport number (where applicable)
- Residential address
Financial Information
Financial information we process to carry out transactions:
- Deposit and withdrawal history (including amounts and dates)
- Identifying details of payment methods used (not full account numbers)
- Betting and gaming activity records
- Bonus and promotion usage information
Technical and Usage Information
Information automatically collected when you use our platform:
- IP address and device identifiers
- Browser type and operating system
- Cookie and session data
- Login times, browsing activity, and click patterns
- Referral source (where you came from before visiting our site)
2 Purpose of Data Use
Service Operations
We use your information for the following purposes that are essential to providing our services:
- Account creation, verification, and management
- Processing financial transactions and maintaining records
- Providing customer support (24/7 live chat in Bengali)
- Managing bonuses and promotions
- Running the VIP program (Bronze, Silver, Gold tiers)
Security and Compliance
We use information to keep our platform safe and to ensure responsible gaming:
- Detecting and preventing fraudulent activity
- Ensuring account security
- Age verification (confirming 21+)
- Implementing responsible gaming policies
- Meeting applicable legal obligations
Service Improvement
Information is used to improve our platform and user experience:
- Customising content according to user preferences
- Analysis for developing new games and features
- Providing relevant bonus offers
- Improving platform performance and speed
3 Sharing and Disclosure of Information
buji does not sell your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
Service Provider Partners
Necessary information may be shared with trusted partners who help operate our services:
- Payment processing services (bKash, Nagad, Rocket, Upay) — only information required to complete transactions
- Game provider companies — technical information for game operation
- Customer service technology providers — for the purpose of delivering support
- Cybersecurity and fraud prevention services
All partners are contractually bound to maintain the same privacy standards.
Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Court orders or lawful requests from law enforcement agencies
- Where necessary to comply with applicable laws and regulations
- To protect the rights and safety of ourselves or other users
- To assist in the investigation of serious fraud or illegal activity
4 Data Security Measures
Technical Security
buji uses industry-standard security measures to keep your information safe:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Advanced firewall protection at the server level
- Regular security audits and vulnerability testing
- Sensitive information stored in encrypted form
- Two-factor authentication (where applicable)
Access Control
Access to your information is strictly controlled:
- Only authorised staff can access information on a need-to-know basis
- All internal access is logged and monitored
- Staff are bound by confidentiality agreements
- Regular staff training and awareness programmes
5 Cookies and Tracking Technologies
Use of Cookies
We use cookies and similar technologies on our website. Cookies are small text files stored on your device that improve your browsing experience.
Types of Cookies
- Essential cookies: Required for login sessions and core functionality. The platform does not work properly without them.
- Functional cookies: Remember your preferences and settings (such as language preference).
- Analytics cookies: Collect anonymous data to help us understand how our site is used.
- Security cookies: Help detect and prevent fraudulent activity.
You can manage cookies in your browser settings. However, disabling essential cookies may cause some services to not work properly.
6 Data Retention Period
We retain your personal information only for as long as necessary. When determining retention periods, we consider the following:
- While your account is active: All account and transaction information is retained.
- After account closure: Financial and identity information is retained for a specified period in accordance with applicable law.
- Technical logs: Generally retained for a limited period for security and operational purposes.
- Legal obligations: Certain information may need to be retained for an extended period for legal requirements.
After the specified period, information is securely deleted or anonymised.
7 Your Rights
buji respects your right to data privacy. You have the following rights:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
Right to Rectification
If any information stored about you is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request deletion of your personal information, though this may not be fully possible where legal obligations exist.
Right to Restrict Processing
You have the right to object to the processing of your information or to request that processing be restricted in certain circumstances.
To exercise these rights or for any information-related requests, please contact our support team. We will respond to your request within a reasonable time.
8 Protection of Minors
buji is for persons aged 21 and above only. We do not intentionally collect any information from minors.
- Age verification is mandatory at the time of registration.
- If we learn that information has been collected from a minor, that information will be deleted immediately.
- In cases of suspicion, the account is suspended and verification steps are taken.
9 Changes to This Policy
We may update this privacy policy from time to time. For significant changes, we will inform you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email
- Changes the "Last Updated" date at the top of this page
If you continue using the platform after any changes, you will be considered to have agreed to the updated policy. Therefore, it is recommended that you visit this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: Available in Bengali 24/7 on the website
- Email: [email protected]
We process all privacy-related requests as quickly as possible.
Related Policies
Please also read our other policies:
- Terms & Conditions — Full terms for using the service
- Responsible Gaming — Guidelines for safe gaming
- About Us — Learn more about buji
- FAQ — Answers to common questions